Liability – Lao Survey

We primarily revolve around managing and processing claims related to liability issues. We are typically offered by insurance companies or third-party administrators who specialize in handling liability claims.

Claim Investigation: The first duty of us is to investigate the claim. This involves gathering all relevant information about the incident, such as the circumstances that led to the claim, the parties involved, and any potential witnesses. This information is used to determine the validity of the claim.
Evaluation of Liability: We also evaluates who is liable for the incident. This involves understanding the laws and regulations related to the claim, as well as interpreting the terms of the insurance policy. The aim is to determine whether the policyholder is legally responsible for the damages or injuries that have occurred.
Damage Assessment: We are responsible for assessing the extent of the damage or injury. This could involve consulting with experts, such as medical professionals or property appraisers, to accurately determine the cost of the damage or injury.
Negotiation and Settlement: Once the liability and damage assessment are complete, we negotiate with the claimant or their representative. The goal is to reach a fair settlement that covers the claimant’s losses while also considering the policyholder’s insurance coverage limits.
Legal Support: If a claim goes to court, we will provide legal support. This could involve hiring a lawyer to represent the policyholder, providing evidence to support the policyholder’s case, and managing any payouts awarded by the court.
Documentation and Compliance: Throughout the entire process, we are responsible for maintaining accurate records of the claim. This includes all communication, investigation notes, settlement details, and any other relevant information. These records are essential for compliance with regulatory requirements and for potential audits.

Our duty is to manage the entire claim process, from investigation to settlement, while ensuring compliance with laws and regulations. This helps to protect the interests of both the policyholder and the insurance company.